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Within the framework of the TRAINPOST distance-learning programme, which is based on a simpler and more user-friendly training approach, the Universal Postal Union (UPU) offers the participant trainees several important courses in the programme. One of them is dealing with Postal parcels. This course is made up of six modules which its aims consist :

  • To provide officials working in post offices with knowledge and skills required for accepting, dispatching and delivering parcels.
  • To reinforce the knowledge of staff working in offices of exchange and central accounting offices in the procedures relating to parcel accounting.
  • To equip the officials responsible for parcel post with required skills to improve quality of service in parcel post.

NOTE  : The learner may choose the language in which to follow the courses (Arabic, English, French or Spanish), via the relevant home page.

    Section 1 - Duration of the course and its modules
Section 2 - The course materials
Section 3 - Course description
  Module 1 : Conditions for acceptance of parcels
    Section 1 : UPU Postal operator's statement of values
Section 2 : General principles
Section 3 : Sender's Instruction at the time of posting
Section 4 : Conditions for acceptance of Parcels
Section 5 : Special Categories of Parcels
Section 6 : Withdrawal from Post
Section 7 : Prohibited items in Parcels
  Module 2 : Acceptance of parcels
    Section 1 : Examination of Parcel Presented
Section 2 : Calculation of charges
Section 3 : Official entries and labels
Section 4 : Withdrawal from Post
  Module 3 : Transmission of parcels
    Section 1 : Transmission of Parcels, closed out open transmission
Section 2 - Routing steps in the event of accident, interruption
Section 3 - Preparation of documents that accompagne Parcels
Section 4 - Cheeking of mails and opening
  Module 4 : Delivery of parcels
    Section 1 : Correctly preparing all kinds of Parcels for delivery
Section 2 : Retention of Parcels and Redirection
Section 3 : Undelivered Parcels
Section 4 : Treatment of Parcels wrongly accepted
  Module 5 : Parcel accounting
    Section 1 : The procedure of preparing bills
Section 2 : How to prepare CP 86 and CP 87 Parcel Bill
Section 3 : How to prepare CP 88 special Parcel Bill
Section 4 : Preparation of CP 93 and CP 94 statements of amounts due
Section 5 : Provision of Parcel Post convention on rates and air convengence dues
Section 6 : Preparation of CP 75 and CN 52 accounts
Section 7 : Payment of bills
  Module 6 : Quality of Service in parcel post
    Section 1 : Fixing quality of service targets and monitoring them
Section 2 : Liability and Compensation
Section 3 : Security at all levels of operation
Section 4 : Action on inquiries from senders
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