Courses in Postal Reform & Regulation



	Within the framework of the TRAINPOST distance-learning programme, which is based on a simpler and more user-friendly training approach, the Universal Postal Union (UPU) offers the participant trainees several important courses in the programme. One of them is dealing with «Universal Service and Regulation». This course is made up of fore modules. Its aims is to give small collaborative groups of senior staff, drawn from major players in national postal sectors, the ability to plan their national approach to the restructuring, regulation, financing, and quality control of the postal market, through a mandated universal postal service operator, acting in harmony with other national and international postal operators. NOTE : The learner may choose the language in which to follow the courses (Arabic, English, French or Spanish), via the relevant home page.




	Introduction of the course
		Section 1 - The Universal Postal Service Section 2 - Structure of the Course Section 3 - A message from the TRAINPOST Coordinator Section 4 - Course description and content
	Module 1 : Basic concepts
		Section 1 : Overview of the changing postal environment Section 2 : Failure of the Traditional Model and Future of the Postal Industry Section 3 : Role of the Postal Sector In National Development Section 4 : Principles of the universal postal service Section 5 : The universal postal convention Section 6 : Services for the universal postal service
	Module 2 : Strategies for reform
		Section 1 : The market structure Section 2 : Review of Market Structure Decisions Section 3 : Reserved Services and Financing Section 4 : Factors Shaping Financing Decisions Section 5 : Scope of a Reserved Service Agreement Section 6 : Decision-making on Financing
	Module 3 : Regulation of the Sector
		Section 1 : Why regulate? Section 2 : The Postal Infrastructure Section 3 : How to regulate Section 4 : Licences and sanctions Section 5 : Complaints Management Section 6 : Relationship with the Political Authorities Section 7 : Powers and financing the regulator
	Module 4 : Implementation of postal reform
		Section 1 : Data Collection Section 2 : Decision-making Section 3 : Quality Management