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Within the framework of the TRAINPOST distance-learning programme, which is based on a simpler and more user-friendly training approach, the Universal Postal Union (UPU) offers the participant trainees, in Human Resources and Training Development field, several important courses in the programme. One of them is dealing with « Human Resources Management ». This course is made up of ten modules.
Its aim is to strengthen the performance of Human Resource Managers and Training Managers in the following areas :
  1- The management of human resources
  2- The management of workforce development and training
NOTE  : The learner may choose the language in which to follow the courses (Arabic, English, French or Spanish), via the relevant home page.

 
 
 
  Introduction of the course
     
   
  Module 1 : Pre-course Pack
    Section 1 : Pre-course Pack
   
  Module 2 : Introduction to UPU, TRAINPOST
    Section 1 : Your Role in Human Resource Management
    Section 2 : Development of a Training Culture
    Section 3 : Career Development
    Section 4 : Setting Training Priorities
     
  Module 3 : Corporate Culture and Management Style
    Section 1 : The Traditional Postal Culture
    Section 2 : Management Style
    Section 3 : Communications
    Section 4 : Coaching
     
  Module 4 : Training Strategies
    Section 1 : Training Methodology and Development Model
    Section 2 : Non-training Solutions
    Section 3 : Distance Learning
    Section 4 : Courseware
   
  Module 5 : Development of a Training Programme
    Section 1 : Development of a Training Programme
    Section 2 : The Instructor and the Course Developer
    Section 3 : Involving the Operational Divisions
     
  Module 6 : Management of Change
    Section 1 : What is Change Management?
    Section 2 : Encouraging Innovation
    Section 3 : Use of Change Management Tools
   
  Module 7 : Performance Management
    Section 1 : Performance Management
   
  Module 8 : Workforce Planning
    Section 1 : Recruitment and Personnel Administration
    Section 2 : The Impact of Change
   
  Module 9 : Managing the Training Centre
    Section 1 : Organisation
    Section 2 : Structure of a Training Centre
    Section 3 : Quality Control of Course Development
    Section 4 : Management and Evaluation of Training Development
    Section 5 : Administration
     
  Module 10 : Organisational Development with a Human Face
    Section 1 : Organisational Development with a Human Face
    Section 2 : What are the main Organisational Options?
    Section 3 : Tools of Organisational Development
   
     
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