- Tutor: Gonzalo Zabalza
Course Session Year: 2025
Course state: Under validation
Course version: Version n°1
Number of modules: 1
Duration of the course: 2 hours
Course language: English
Other available languages:
Arabic, French, Spanish, Portuguese and Russian.
General Aims:
To give postal and security personnel the knowledge and practical skills to manage “alarm” situations — the detection of potentially prohibited or dangerous items in the mailstream. Participants learn the two stages of alarm resolution, relevant UPU standards and regulations, and best practices to ensure safe, compliant, and efficient handling.
Target population:
- Postal security liaisons and designated alarm resolution leads.
- Operational managers and supervisors overseeing mail screening.
- Designated operators’ safety/compliance teams.
- Staff involved in acceptance, screening, and aviation security coordination.
Requirements:
- Employment in postal operations, security, or compliance functions.
- Familiarity with general mail acceptance and screening helpful but not mandatory.
- Familiarity with general mail acceptance and screening helpful but not mandatory.
TrainPost course: Yes
Training Field: Quality/security
Sub Training Field: Postal Security courses
Course Duration: 2 hours
Skill Level: Intermediate