None.
1. To gain an understanding of International Physical Postal Services (IPPS) defined in the UPU Acts, their characteristics, categorisation and classification
2. To provide officials developing or managing international physical postal services with knowledge and skills required to effectively differentiate the services
3. To equip sales and marketing officials responsible for international physical postal services with required product knowledge for effective and targeted sales and marketing effort
4. To reinforce the knowledge of international postal service or international affairs staff with the characteristics, categorisation and classification of international physical postal services
5. To gain knowledge of the Integrated Product Plan (IPP) process adopted by the UPU to rationalise and modernise the portfolio of international physical postal services.
Following categories of staff working in the postal sector:
- Product Managers and Product Developers
- International Postal Service Managers and International Affairs Officers
- Sales and Marketing managers
- Customer care personnel
1. Good & sufficient knowledge about postal service, postal operations and UPU physical products
2. Basic knowledge about the regulations governing UPU physical postal products
3. Minimum five years of work experience in the postal sector which should preferably include one or two years of working in the operative offices.
