Welcome to this course, EMS Cooperative Training. This course contains 8 modules:

  1. Getting started, what is EMS?
  2. Operations, Procedures, and the EMS Operational Guide
  3. Importance of scanning events
  4. Systems
  5. EMS Pay-for-Performance (PfP)
  6. Targets and Awards
  7. The EMS Cooperative
  8. Conclusion: strategy for your EMS work

Good luck!

 

Ano da sessão do curso: 2026
Versão do curso: Version n°1
Número de módulos: 8
Duração do curso: 20 hours
Idioma do curso: English
Outros idiomas disponíveis:

this course is currently available in English, but we have translated the transcripts for each module to provide support in other languages.

Objetivos gerais:

The aim is to provide EMS staff, particularly managers new to EMS, with a comprehensive introduction to EMS operations and the support mechanisms offered by the EMS Cooperative. The course covers key topics such as operational procedures, scanning events, performance targets, strategic planning, and tools like i-Care and SMART.

Público-alvo:

Introductory training on EMS designed for all staff across all departments.

Strongly recommended for EMS staff, more specifically for new EMS managers.

Condições de acesso:

Participants are required to access the restricted area of the EMS website. You can request an account here: 

https://www.ems.post/en/request-new-account

Campo de Treinamento: Postal Operations
Available for enrolment: Sim
Estado do curso: Launched
Course Duration: 20h
Course Intro Video Url (Embedded): https://www.youtube.com/embed/UldafhALbmM
Skill Level: Introductory