Course Session Year: 2026
Course version: Version n°1
Number of modules: 10
Duration of the course: 40 hours
Course language: English
Other available languages:
Arabic, French and Spanish.
General Aims:
i. To make UPU’s Regional Project Managers, the Country Project Managers, the Deputy Country Project Managers, the Support Team of each of the Participating Designated Operators and other related officers under the UPU’s new Approach to Field Support for improving the quality of the international postal service, aware of the quality of service issues in international mail, namely of quality management, quality testing and quality standards.
ii. To provide officials responsible for international postal service quality with supplementary professional knowledge.
iii. To reinforce the exchange of views and experience relating to the problems encountered in the countries involved in the regional project in the fields of quality management.
ii. To provide officials responsible for international postal service quality with supplementary professional knowledge.
iii. To reinforce the exchange of views and experience relating to the problems encountered in the countries involved in the regional project in the fields of quality management.
Target population:
UPU’s Regional Project Managers, the Country Project Managers, the Deputy Country Project Managers, the Support Team of each of the Participating Designated Operators and other related officers under the UPU’s new Approach to Field Support for improving the quality of the international postal service.
Entry conditions:
Besides what is mentioned above, the participants should have working knowledge of MS Office, Internet and MS Excel.
Training Field: Quality/security
Available for enrolment: Yes
Course state: Launched
Course Duration: 40
Skill Level: Intermediate